Car rental St Barts

FAQ HERTZ ST BARTS

Hertz, leader in the world in rental car, gives you the possibility to rent a car in St Barth.



What is happen if I cancel my reservation ?

You can cancel your reservation without fees. You must cancel your reservation at least 24 hours before pick up the vehicle, by email: reservations@hertzstbarth.com or by fax: (001) 05 90 52 05 76.
If you cancel your reservation later then you will be charged 25 € on the credit card you gave us at the reservation. If you do not come at the pick up date by email or by fax then you will be charged in the totality of the reservation price.

What time do I return my vehicle ?

You are allowed to return the vehicle until 29 minutes after the return time written in the contract.
After 29 minutes delay, you will be charged one day more.

What is the amount of the deposit ?

The deposit is the imprint of the main driver credit card.

Why submitting a credit card is required?

You must submit a credit card at your reservation and at the pick up date place because it is the only way to guarantee HENRY'S CAR RENTAL - Hertz, for any damage or loss sustained by the vehicle.
This card must be embossed (numbers engraved): we are unable to accept Electron or Maestro cards whose rates are capped and cannot be a guarantee for HENRY’S CAR RENTAL.

Should I refuel before returning my car?

Our vehicles are rented with full fuel, you must return them to the full. Otherwise, vehicles must be returned with the same level as at the start. You do however have the possibility of returning a vehicle with a fuel level below that of departure, however you will be charged at 1/8th of the tray at the price displayed in agency of Hertz Saint-Barth.