Privacy policy
Last updated : September 24, 2026
This page is available in English and French. The French version prevails.
Data controller
HENRY'S CAR RENTAL (Hertz St Barth), SIREN 422 246 876, Saint-Jean, 97133 Saint-Barthélemy (French West Indies). For any question or to exercise your rights: [email protected].
Data, purposes and legal bases
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Booking, performance and follow-up of the rental, confirmation and cancellation | Name, email, phone, dates, locations, vehicle, options, promo code, reservation number | Performance of the contract and pre-contract steps | Duration of the relationship, then 5 years (limitation period); accounting records: 10 years |
| Long-term rental requests | Name, contact details, company, requested vehicle and services, message | Pre-contract steps | While the request is handled; 3 years after last contact if no contract |
| Customer service and complaints | Contact details, correspondence | Contract / legitimate interest | 5 years after the complaint is closed |
| Audience measurement and advertising (Google Analytics, Google Ads) | Cookie identifiers, pages viewed, traffic source | Consent | Cookies 13 months maximum; analytics data 14 months |
Mandatory form fields are needed to process your booking or request. No automated decision with legal effects is made. You are not subscribed to any marketing without your consent.
Recipients and processors
- Authorised staff of HENRY'S CAR RENTAL;
- Rent Centric (booking and rental management software, United States);
- Twilio SendGrid (confirmation emails, United States);
- Hostinger International Ltd (hosting, server in Boston, United States);
- Google Ireland Ltd / Google LLC (analytics and advertising, only with your consent);
- the Azur Rent long-term rental platform, operated for HENRY'S CAR RENTAL, for long-term rental requests.
Transfers outside the European Union
Some providers are located in the United States. Transfers are covered by the European Commission’s standard contractual clauses and, where the provider participates, by the EU–US Data Privacy Framework. Hostinger describes its safeguards in its data processing agreement. You may ask us for a copy of the applicable safeguards.
Your rights
You have the right of access, rectification, erasure, restriction, portability and objection, the right to withdraw consent at any time, and the right to give instructions regarding your data after death. Write to [email protected]; we will reply within one month. You may lodge a complaint with the CNIL (French data protection authority).
Cookies
See the cookie policy. You can change your choices at any time: .